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Our Leadership

Our Expert Team members Driving Digital Transformation Services and Solutions"

Meet the visionaries behind our success. Our skilled and diverse team is dedicated to empowering businesses with innovative digital transformation services and solutions, leading them towards lasting success.

Heath Dorn

Founder

& Agile Coach

James Sheridan

Chief Technical Officer (CTO)

Tom Looy

Advanced Learning Trainer & Agile Coach

Our Coaches: Leading Experts in Digital Transformation and Innovation

Introducing our team of seasoned coaches who are at the forefront of driving digital transformation. With a wealth of expertise, they are dedicated to delivering strategic insights and innovative solutions to help businesses achieve sustainable success.

Jim Elvidge

Transformation Coach

& Content Contributor

Rik Dryfoos

Transformation Coach
& Content Contributor

Jim Sutton

Transformation Coach

& Content Contributor

Heath Dorn, Founder & Transformation Coach, expert in digital transformation services and solutions, driving organizational success and innovation through Agile coaching.

Heath Dorn

Founder & Transformation Coach

Heath is an experienced transformation leader and Enterprise Agile/DevOps Coach with an established track record of improving operational and financial results via Agile/DevOps transformations, hands-on Agile Coaching, and Organization Change Management. Heath is fluent in the languages of culture, processes, and technology. 


Licenses & Certificates

  • DevOps Institute Ambassador
  • Scaled Agile Certified Program Consultant 
  • Jenkins Continuous Integration Open-Source Project

Heath's Successes

T-Mobile:

Hosted first ever AI/ML/RPA conference led Digital Transformation effort at T-Mobile with the creation of cross-functional customer journey teams. 

US Bank:

Delivered US Bank's iOS mobile app in 9 months with the customer receiving Digital Banker of the year in 2018. 

U.S. Space Force

Led Agile Transformation to replace 40 year old (SPADOC) Space Domain Awareness System with the new ATLAS system to detect and track objects on orbit. 

US Air Force Research Laboratories (SACT - Sprint Advanced Concept Training)

Led Agile implementation of (DRAGON) Defense Readiness Agile Gaming Ops Networks Army Operations to revolutionize the way the DoD develops, validates, and integrates operational software for the space warfighter with commercial data.

John Nicols

Transformation Coach & Content Contributor

John Nicol is an experienced and innovative Transformation Lead specializing in Business Agility, Organization Change, Product Management & Delivery, Leadership and Team Development Coaching. John has been in the Business Agility adoption space since 1999 and has been part of numerous medium to large transformations from inception through implementation.  John is also a Professional Certified Coach (PCC) focusing on systems coaching at all levels of the organization.

Licenses & Certificates

  • Scrum Alliance – CEC, CTS, CSP, CPO, CSM
  • SAFe Program Consultant (SPC6)
  • ICAgile - ICP-ATF, ICP-ACC, and ICP-BAF
  • Agility Health – AHF / EBAS

John's Focus

• Trusted advisor and partner responsible for designing and leading medium to large scale Business Agility Transformations and Project to Product (P2P).

• Assess senior leadership and organization transformation readiness.

• Responsible for overall transformation strategy including integration and execution of the client’s transformation.

• Develop hypothesis’, plans, and pilot team(s) to begin client journey.

• Assess individual and team readiness; train, mentor, and coach individuals and teams new to business agility, product management, and scaling.

• Develop and create roles & responsibilities, OKRs, and Product Management framework.

• Coach Product Managers on product road mapping, product canvas development, customer journey mapping, story mapping, aligning Epics/Features with strategy, feature and story writing.

• Develop collaborative partnerships across the organization.

• Design leadership and delivery team training focused on intent-based leadership, self-organized autonomous teamwork, partnership, and accountability across the organization.

Thomas Looy

Transformations Coach & Learning Facilitator

Tom is a value driven Transformation Coach utilizing his background in Agile Methods, Lean, Lean Startup, Kanban, Theory of Constraints, and Systems Thinking to assist his clients in achieving great value outcomes. 

Tom was a Project Manager and IT Director in the first 12 years of his career. For the last 20 years Tom has been an Iteration Manager, Product Owner, and Transformation Coach.

Prior to joining Digital Transformations, Tom was an Agile Coach for several consultancies including ThroughtWorks, Tacit Knowledge, Big Visible, SolutionsIQ, and Accenture. 

As an Agile Coach Tom's clients have included Williams-Sonoma, Washington Mutual Bank, Barclay's Global Investing, Visa, Nike, Autodesk, T-Mobile, and Salesforce.

Tom's Lectures and Workshops

Jim Elvidge

Transformation Coach & Content Contributor

Jim has had an extensive career in eCommerce, new media, cybersecurity, financial, and communications industries, with over 15 years of Agile/Lean and Transformation training and coaching. Systems thinking, org design, prioritization, cycle time optimization, innovation, and motivation are some of his coaching  strengths

Licences & Certificates:

  • Scaled Agile Certified Program Consultant 
  • Large Scale Scrum Practitioner
  • Certified Scrum Professional

Jim's Successes

  • Led a large cybersecurity company to deliver features to the market 5 times faster than before. Implemented the rollout and change management plan.

  • Established an OKR program to help the entire organization achieve alignment on priorities.

  • Led the SAFe rollout to 150 teams at a S&P 100 software company to achieve consistency, transparency, and effective planning and dependency management.

  • Demonstrated 30% greater value delivery through moderate org redesign.

  • Created and rolled out metrics and continuous improvement program for a 500+ person dev org.

Rik Dryfoos

Transformation Coach & Content Contributor

Rik is a digital transformation and product management leader with 15+ years in agile and lean software development. Specializing in spearheading major agile transformations, he has significantly enhanced product release cycles and quality across the technology sector. 

Licences & Certificates

  • Certified Scrum Professional (CSP-SM & CSP-PO), 
  • SAFe Practice Consultant (SPC-6.0)
  • Master Black Belt, GE Lean Six Sigma (contingent)
  • Kanban Management Professional (KMP)

Rik's Successes

  • Transformed GE Digital's Aviation team into most successful team based upon revenue (around $100M/year) and customer satisfaction as Agile Leader at GE Digital
  • Implemented a Shift-Left DevOps strategy at Renaissance Philanthropic Solution, leading to a 50% increase in release frequency

Jim Sutton

Transformation Coach & Content Contributor

Over twenty years of experience in the product development and telecommunications fields with extensive experience in Enterprise Development, Satellite Communications, Customer Relationship Management and Long Distance Call Processing.

Licenses & Certificates

  • Chief Agile Officer - Agile Business Institute
  • Certified SAFe® 6 Practice Consultant - Scaled Agile
  • Certified Scrum Master - Scrum.org

Jim's Successes

  • Saved a 3rd generation textile company from moving operations to China, via energy and operational savings

  • DSCSOC Operations NCO during cutover from failing DSCS II to DSCS III satellite

  • Helped Liberty Mutual make up five year competition gap in less than a year via the application of lean and agile principles

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